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How do I claim my LEGOLAND® Windsor Resort tickets?

For subscribers: To claim your tickets, visit mytimesplus.co.uk and get your tickets without collecting codes. Times+ launches on February 15, 2019.
For non-subscribers: To claim your tickets, simply collect 4 unique daily codes from February 17, 2019, go to thetimes.co.uk/legoland, enter your codes and place your order for your unique code. This can then be redeemed on LEGOLAND® Windsor Resort's website.

Where can I find the unique in-paper codes?

The unique codes will be found in the paper each day by the LEGOLAND® Windsor Resort advert, the first code on Sunday February 17, 2019 will be printed on the bottom right corner of the front page on the 4 page wrap pullout. For each day thereafter it will appear on the bottom right corner of the advert. The last day you can START collecting the codes is the second Sunday of the promotion, Sunday February 24, 2019. The last code will appear in paper on Wednesday February 27, 2019. Subscribers do not need in paper codes during their promotional period, which ends Sunday February 24, 2019.

Can I buy just one LEGOLAND® Windsor Resort ticket?

No, you must buy a pair of tickets, costing £20. An adult tickets is 16+ years and child ticket is 3-15 years. Adult and child tickets are the same price.

How many tickets can I buy?

You can buy a minimum of two and a maximum of two tickets with 4 unique daily codes.

Can I attend the park alone?

No, you cannot use only one ticket and go alone; both tickets need to be used together.

How will I receive my tickets?

Once you have taken your unique code to the LEGOLAND® Windsor Resort website and following the journey, there will be a link to download and print the tickets that comes up straight away after payment, this link will be on the last page of the online form. E-tickets will also be emailed to you within 48 hours of placing your order; you must print your e-tickets out and bring them with you to LEGOLAND® Windsor Resort

I've lost my tickets, what do I do?

We are unable to replace lost e-tickets, but you can either go back to your confirmation email and re-print them or show the e-tickets on your smartphone when you arrive at LEGOLAND® Windsor Resort.

What if I have deleted or cannot find my confirmation email?

Once you have booked your dated tickets, please allow 48 hours for the confirmation email to arrive. Remember to check your junk and spam filters in case your confirmation email has arrived there. If you still do not have the email after 48 hours, please contact LEGOLAND® Windsor Resort for help: https://support.legoland.co.uk/hc/en-us

Can I choose when I visit LEGOLAND® Windsor Resort?

Yes, you can choose from a selection of dates on the site. However, admission is limited on individual days and subject to availability, so certain dates may be unavailable. The days that are available are between March 15, 2019 and June 30, 2019.

Do I have access to the whole park with my ticket?

Yes.

How long does the offer last for?

The offer runs in-paper until Wednesday February 27, 2019; after this point codes will no longer be printed in-paper. Codes are valid for ticket redemption until Sunday March 3, 2019 but you are encouraged to book as soon as you can, as the promoter will close the site as soon as all tickets are sold. Subscribers do not need in paper codes during their promotional period, which ends Sunday February 24, 2019.

Can I change the date of my visit?

No, once the dates have been selected and your e-tickets have been sent, they are non-changeable and non-refundable.

Are travel costs included? How do I get to LEGOLAND® Windsor Resort?

Travel costs are not included in the price of the ticket. Traveling to the park is your own responsibility. For further information on how to get to LEGOLAND® Windsor Resort visit - https://www.legoland.co.uk/planning-your-visit/plan-your-visit/

What have I paid for?

You have purchased a pair of LEGOLAND® Windsor Resort tickets.

What if I see I have the same code as someone else from a different paper?

If you can see you have the same code as someone else, this means we have had to use a 'magic code' as there were issues at the printing office. This is unlikely to happen. If it does, do not worry, this code will work for you and will also work for the other person. You will still need to have the other 3 unique codes to enter the promotion.

What is the DigiPass offer?

This offer is available to subscribers only. It is an exclusive offer of 50% off the LEGOLAND® Windsor Resort DigiPass. To get more information and to redeem go to the LEGOLAND® Windsor Resort offer page on mytimesplus.co.uk


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